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In the wave of digital transformation, the combination of RPA and AI has become the focus of the industry, which can help enterprises achieve automation and intelligence of workflow and business processes, providing strong technical support for improving efficiency, reducing costs, and upgrading operations.
Recently, IDC released the "RPA+AI Best Practice Cases" report, summarizing the challenges and practical paths faced by industry users in the application process, and selecting the best practice cases for market reference.
As a leading enterprise in the RPA field, i-Search, together with China Guangfa Bank and Sinopec Shared Services Co., Ltd., has been selected for the RPA+AI case report due to its outstanding performance in practice, providing a strong reference for more financial and energy institutions to promote the implementation of RPA+AI technology and achieve business transformation and upgrading.
China Guangfa Bank
Project Background: As the banking industry enters a new era of human-machine coexistence and multi-party interaction, China Guangfa Bank actively promotes digital transformation and regards "Digital Guangfa" as its financial technology strategic goal. In 2018, i-Search RPA technology was introduced, with a focus on optimizing the scenario of cardholder multi account reconciliation, injecting new vitality.
Solution: RPA technology realizes the efficiency of outsourcing top note business process through automatic data download and matching. In terms of privacy and security, decrypting data through password email ensures data security throughout the entire process. This solution not only significantly reduces labor costs, improves overall process efficiency, but also improves accuracy to 100%.
Implementation results: Save 60% of labor costs and improve overall process efficiency by 60%. China Guangfa Bank has successfully created digital employees to provide users with more efficient and secure banking services.And as the cooperation deepens, in the process of cooperation with China Guangfa Bank, i-Search, as a leading provider of Hyperautomation solutions in China, has provided strong
support for China Guangfa Bank based on more than ten years of digital practical experience in the financial industry, helping China Guangfa Bank establish a nationwide ultra automated management platform that deeply integrates innovative technologies such as process mining, RPA, and AI, Realized a complete closed-loop system for automated management of business processes.
Sinopec Shared Services
Project Background: Sinopec Shared Services Co., Ltd. urgently seeks automation solutions to accelerate business processing efficiency in the face of high investment costs, long deployment cycles, and human resource bottlenecks.
Solution: i-Search provides a one-stop automation solution that integrates RPA, process mining, and AI technology. Through RPA and process mining, efficient business processing, standardized process operations, and intelligent program operation have been achieved.
Implementation results: By deploying over 1000 RPAs and involving over 1500 business processes, Sinopec Group achieved a monthly savings of 35000 in labor costs. Successfully broke the bottleneck of business processing and provided strong business support to 41 sister enterprises within the group.