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Headquarters Coordinate Overall Planning, with Centralized Coordination between Headquarters and Branches

Industry: Bank
Area: China
Client: HSBC Bank
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Customer Introduction

Founded in October 1992 in Beijing, Huaxia Bank underwent a transformation to a joint-stock system in March 1995. In September 2003, it conducted its initial public offering (IPO) and became the fifth nationally listed bank.

Closely collaborating with Huaxia Bank, i-Search has actively contributed to the establishment of a comprehensive bank-wide robot factory system, centered around the headquarters. This initiative is based on the TrustLink system, constructing a model of "one factory, multiple tenants" to meet the business demands for rapid deployment and flexible applications.

Challenges

Operational efficiency and security are paramount

Aiming to prevent business errors and address

The high costs associated with compliance and risk control.

35

Cover 35 Branches Across the Country with Efficient Operation and Nationwide Development

1000+

Covering 1000+ Branches Nationwide, Building a Nationwide Robot Factory

13 million +

Digital Revenue

Development Timeline

2019 Replacement of Domestic Product Platform

From BluePrism RPA to iS-RPA

Huaxia Bank actively implemented the replacement construction of domestic system platforms.

2020 Expansion

Initiate the scaling process of RPA

Huaxia Bank established the RPA Robot Factory system at the Head Office to further expand and deepen RPA application scenarios.

2021 Deepening RPA Robot Factory

Start the RPA Scaling Process

Huaxia Bank further enhanced the management system under the overall coordination of the head and branches. A centralized control platform was established, improving RPA resource allocation, and the application coverage extended to over 40 branches.

2022 Operation and promotion

RPA Construction Was Guided by the “Spring Buds Action”

Aligning with the requirements of the Huaxia Bank 2021-2025 Digital Technology Transformation Action Plan, the Huaxia Bank implemented the Apollo Project deployment arrangements for the application of robotic process automation technology, raising awareness of RPA, and driving the implementation of more high-value scenarios.

2023 Hyperautomation Platform

From RPA to hyperautomation

Build a Digital Employee Hyperautomation Platform with capabilities spanning “Discovery, Evaluate, Construct, Run, Operations” in the banking sector.

2024 Expand the scale, share the effect, and expand the AI capacity

Huaxia Bank has improved its hyper-automation platform through measures such as scale expansion, shared efficiency expansion, AI capacity expansion, and system expansion, further expanding the coverage of digital employees, optimizing resource sharing, and improving operational efficiency.

2025

HSBC Bank RPA digital employee architecture

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