Operators-i-Search-RPA Robotics Free Download|Providing Process Automation Solutions

Solutions for operators

In modern communication business, if customer service is not done well, customers will soon abandon you. The application of i-Search RPA in our group, call center, finance, operation and maintenance and other departments has significantly improved customer service satisfaction.

—Head of Information Technology Department of an operator

Industry application prospect of operators

Telecom companies are increasingly facing the needs of people to connect with diversified global networks. In addition to providing faster, affordable and innovative services, operators need to deal with the needs of cross-system data processing, data management, cost control and business agility brought by the rapid growth of business. Once an error occurs, the service delivery is delayed, and then the tracking business is difficult, the customer satisfaction is reduced, resulting in a large loss of users.

RPA technology can be called the "golden partner" of operators' business development because of its non-invasive and AI scalability. It can realize automation and intelligence based on rules, repetitive, cumbersome and real-time digital business processes, so as to save time, improve efficiency and optimize operation costs, and improve operators' response capacity to industry changes.

iS-RPA application scene cases

It has rich applications in many scenes such as order management, data security, IT operation and maintenance of operators.

Order rejection robot

Compared with the traditional manual business package handling, the order rejection robot can conduct big data analysis on user data in a very short time, screen out more suitable packages, significantly improve business handling efficiency and improve customer satisfaction.
Group supply chain management system data collection

In the group procurement supply chain management system, the data of five pages are collected respectively.
Log in to the group procurement supply chain management system, enter the corresponding page, enter the details according to the item number of the page, obtain the irregular data in the page, clean the data and write it into the Oracle database.

Changes iS-RPA brings to the energy and power industry

Higher efficiency

Replace humans to conduct more work in process
Higher efficiency
Lower costs

Save a large amount of labor force
Lower operation costs
Reduce errors

Manner of robot simulation
Reduce occurrence of business errors
Non-invasion

Without necessity for system alteration, but use RPA for series connection
of massed system and platform data
Develop employees' potential

Let employees have more time and energy
to conduct work with more creativity
To enhance customer satisfaction

When customers handle businesses, less time for waiting
Higher satisfaction