Scenes and cases related to customer service

• Assistant robot for automatic inquiry on incoming call information and complaint record

  Customer service personnel can obtain customer complaint records in the shortest time through RPA robot, which can not only improve business processing efficiency, but also reduce the probability of secondary customer complaint caused by customers repeated statement of complaint contents and improve favorable brand impression.

• Operator 4G service package handling

  According to business needs of users, the auxiliary robot automatically completes the ordering of service packages, greatly reducing manual investment, saving process time and improving user satisfaction.